Return&Exchange Policy
1.Returns Policy
<1.>we are committed to your complete satisfaction. You must
contact us before sending the items back All items sent back to us must be in
their original condition.I.E not worn, altered or washed, with all tags
attached.
<2.>If returning items for a refund, all returned items are subjet to a
10% returning fee, It is shipping and handling charges are non-refundable.
<3.> We don’t cover the shipping cost of returns or exchanges, you
will be responsible for the shipping and handling costs, Additionally,we
recommend that you add tracking and insurance for your own protection.as we
cant be responsible for lost shipments.
<4.>.Return and partial refund
Our website cannot give a full refund for non-quality problems such as:
“The product does not look like the ones in your picture.”
“The product is not what I’d imagine it to be.
“I am not satisfied with this product.”
In 7 days (from the date products were received), if you request returning the
purchased items because of the reasons above, you need to send back to us the
products in original package (you will pay the shipping fees). When we receive
the products sent back intactly, besides the shipping fees, we will also deduct a
certain amount of handling fee based on your order total amount and give you a
partial refund.
2.Exchange Policy
* * *Non-quality Problems
In 7 days (from the date products were received), if you find the products you
choose are not satisfying you in terms of color or size, it can be returned and
replaced under the following condition. You need to send back to us the
products in original package (you will pay the shipping fees). The products
should have not been used (except tryout). When we receive the products sent
back intactly, we will replace it with new ones and ship them back to you. The
shipping fees for the replaced products that we ship to you should also be
charged of you. Before sending the items for replacement, please transfer,the
supplymentary shipping cost for turning back the replaced items from us first. As
soon as the payment completed, will we replace the items sent from you.
* * *Quality Problems
In 7 days (from the date products were received), if you find the products with
quality problems (Non-human factors or non-resistant external damage), it can
be returned and replaced. You need to send back to us the products in original
package (you will pay the shipping fees). When we receive the products sent back
intactly, we will replace it with new ones and ship them back to you again. We
will pay the shipping fees for the replaced products that we ship to you. (Note: It
is our quality-control professional that give a final judgement on whether the
quality problems are caused by personal factors or non-resistent external damage.
The purchased products will not be repaired, replaced nor returned for free if its
quality problems are caused be human factors or avoidable damage.)